ITSM Solution Architect, EMS Solution Architect, IT Management Specialist, ITSM, EMS, BSM Solutions Specialist.
HP Performance Insight expert and SW Programmer
HP Software Technical Consultant Solution Architect. BTO Suite of products.
Experienced and seasoned consultant, coach, mentor, visionary, and trainer in IT Service Management
(ITSM) in both private and public sectors with Fortune 500 companies as well as Municipal and Federal government organizations.
Credentialed member of the priSM Institute at the Distinguished Professional in IT Service Management
ITIL� V3 Expert Certification,
ISO/IEC 20000 Executive Consultant Manager,
IT Service Management implementation,
Leadership, coaching, and mentoring,
Detail Bio @ http://www.linkedin.com/pub/steve-matthews-dpsm/6/462/632
HP Solutions Architect, Pre-sales
IT Services leveraging Asset Management and Service Management ITIL based best practices of processes/procedures/workflows
and tool implementation. This includes excellent interpersonal skills, IT latest technologies expertise and best practices
knowledge such as ITIL version 3, 2 and best in class enabling tools such as HP Asset Manager and Service Manager
IT/BSM Solution Consultant, with strong background in HP tool based ITSM Solution design and implementation.